Your Property Deserves
Better Management.
We don't just manage properties — we build brands. Eden Haus is the partner that treats your asset with the same care and commercial intelligence you would.
Choose Your Partnership
Every package includes our full suite of guest management, platform strategy, and performance reporting. The difference is in the level of involvement.
15% for two or more platforms
- Revenue flows directly to owner
- Owner pays Eden Haus monthly
- Owner elects own maintenance person
- Eden Haus reports maintenance issues
- 6-month contract option available
- Multi-platform listing & pricing
- Guest vetting & communication
- Performance monitoring & reporting
22% for 3+ platforms or luxury guest supplies
- Eden Haus collects all booking revenue
- Monthly remittance to owner
- Full maintenance coordination
- Eden Haus sources contractors
- Owner pays contractor invoices only
- All platform & system costs covered
- Guest supplies & welcome gifts included
- Damage & guest claim management
Pricing upon request
For developers & boutique hotels. Minimum 5 properties required.
- Personalised brand labels & identity
- Social media management
- Custom scents & fragrance curation
- Branded guest supplies
- Personalised towel embroidery
- Full hospitality management
- Multi-unit portfolio strategy
- Dedicated account management
Manage Your Account
Already partnering with us? Access your owner portal to view performance metrics, manage bookings, submit support tickets, and update your property details.
Access Owner PortalThree pillars. One standard.
Our differentiation isn't the checklist.
It's how we think.
Every property is managed across three integrated disciplines — each one engineered to drive performance.
Design
Design
for Yield
We treat every property as a brand. Interior positioning, photography direction, and listing narrative are engineered to attract premium guests and command higher nightly rates.
- Professional photography & listing copy
- Interior optimisation & styling guidance
- Owner cupboard setup with RFID access
- Personalised linen & welcome gift curation
Revenue
Revenue
Strategy
We don't set a price and forget it. Dynamic pricing, seasonal strategy, and multi-platform distribution are actively managed to maximise your property's earning potential year-round.
- Dynamic pricing via Property Management System
- Multi-platform listing management
- Competitor rate monitoring
- Monthly performance reporting
Operations
Five-Star
Operations
Every guest touchpoint — from booking confirmation to checkout — is managed to boutique hotel standard. Consistent, thoughtful, and professional. No outsourced call centres.
- Guest vetting & communication
- Professional housekeeping
- Damage & guest claim management
- Maintenance coordination & QC
Included in Every Package
Multi-Platform Strategy
Dynamic pricing and listing optimisation across all major booking platforms- specific to the target market.
Guest Vetting & Comms
Thorough guest screening and professional communication from enquiry to checkout.
Housekeeping Coordination
Professional housekeeping coordination to hotel-quality standards after every stay.
Performance Reporting
Regular performance monitoring and transparent reporting on your property's metrics.
Damage & Claims Management
We handle all guest damage claims and platform dispute resolution on your behalf.
Guest Supplies & Welcome Gifts
Curated welcome gifts and essential guest supplies stocked before every arrival.
All Platform & System Costs
All booking platform fees, property management system costs, and tools are covered.
Onboarding Setup
RFID card setup, light plug labelling, general property signage and listing is included in the onboarding fee.
Package Comparison
| Feature | Co-Host | Comprehensive | White-Label |
|---|---|---|---|
| Commission | 13–15% | 20% - 22% | Bespoke |
| Monthly Fee | R3,000 | R2,000 | POA |
| Onboarding Fee | R1,500 | R1,500 | POA |
| Revenue Collection | Owner direct | Eden Haus | Eden Haus |
| Maintenance | Owner manages | Full coordination | Full coordination |
| Guest Comms | ✓ | ✓ | ✓ |
| Platform Management | ✓ | ✓ | ✓ |
| Welcome Gifts | ✓ | ✓ | ✓ |
| 6-Month Contract | ✓ | — | — |
| Brand Identity | — | Add-on | ✓ |
| Social Media Mgmt | — | Add-on | ✓ |
| Custom Scents | — | Add-on | ✓ |
Linen Hire Rate Card
Hotel-quality linen, laundered and pressed to boutique standards. Available as an add-on to any package. Comprehensive Package owners receive the first 3 months at no hire charge.
* Comprehensive Package owners: linen absorbed at no hire charge for the first 3 months.
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Elevate Your Property Further
Professional Photography
Editorial-quality photography that showcases your property at its absolute best — driving higher click-through rates and stronger first impressions.
EnquireInterior Design Consultation
A professional consultation to elevate your property's aesthetic and ensure it photographs and performs at the highest level.
EnquirePersonalised Towel Embroidery
Branded, embroidered towels that add a boutique hotel touch and create a memorable, shareable guest experience.
EnquireSmart Lock Setup
Full installation and configuration of a smart lock system — enabling seamless, keyless check-in for every guest.
Enquire4-Step Onboarding Timeline
Property Audit & Agreement
- Initial walkthrough & assessment
- Contract signing
- Owner cupboard setup
- RFID card installation
Setup & Staging
- Light plug labelling
- General signage installation
- Non-smoking & house rules
- Inventory documentation
Photography & Listing
- Professional photography shoot
- Listing creation & optimisation
- Pricing strategy setup
- Platform account configuration
Go Live
- Listings activated across platforms
- First guest communications ready
- Performance dashboard live
- Welcome to the Eden Haus family
What our property partners say
“Exceptional stay. The views are incredible and the apartment is spotless. Everything was exactly as described — actually better. Will definitely be back.”
Raj P.
Durban, South Africa
Property Owner
“Perfect location, perfect host, perfect apartment. The rooftop pool is a dream. We didn't want to leave. This is exactly what Cape Town should feel like.”
Penelope & Livhu
Cape Town, South Africa
Property Owner
“The space is beautifully designed and incredibly clean. Naleli was an amazing host — quick to respond and genuinely caring. The welcome gift was such a lovely touch.”
Nthabiseng M.
Johannesburg, South Africa
Verified Guest · Airbnb
Frequently Asked Questions
Get Your Free Revenue
Projection & Property Audit
Discover what your property could realistically earn under professional management. Our revenue projection is based on real market data, comparable properties, and our experience managing in the South African short-term rental market.
Ready to Get Started?
Complete our quick form and we'll prepare a personalised revenue projection for your property within 48 hours.
List With UsYour information is secure and will never be shared. Response within 48 hours.