Premium Guest Services
Whether it's a birthday, anniversary, honeymoon, or simply a moment you want to remember — we create experiences that turn a stay into a story.
Select your package and any extras from the menu below.
Reach out via WhatsApp or email with your booking reference.
Our team coordinates setup and delivery before your check-in.
Walk in to a beautifully arranged space. No effort required.
Room Drop
Personalised room drops with flowers, champagne, chocolates, and candles — tailored to your occasion and ready before you arrive.
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Package A — Starter
20× Balloons 12" (Air-filled) + Happy Birthday Sign. Perfect for a simple, elegant birthday setup.
Package B — Classic
20× Balloons 12" + 20× Foil Heart Balloons 18" + Happy Birthday Sign. A fuller, more festive setup.
Package C — Number
20× Balloons 12" + Foil Number Balloons. Ideal for milestone birthdays and anniversaries.
Package D — Deluxe
20× Balloons 12" + 20× Foil Heart Balloons 18" + Foil Number Balloons. A complete, statement setup.
Package E — Premium
20× Balloons 12" + 20× Foil Heart Balloons 18" + Happy Birthday Sign + Foil Number Balloons. The full celebration package.
Package K — Ultimate
20× Balloons 12" (Air & Helium) + 20× Foil Heart Balloons 18" (Air & Helium) + Happy Birthday Sign + Foil Number Balloons. Go all out.
Romantic Package
Rose petals, heart décor, foil heart balloons, champagne or sparkling wine, luxury chocolates, and LED candle décor. Designed for anniversaries, honeymoons, and engagements.
- Rose Petals Décor
- Red Heart Décor
- Foil Heart Balloons (18")
- Champagne or Sparkling Wine
- Luxury Chocolates
- LED Candle Décor (subject to availability)
From R200 to R1,650 depending on package tier and location.
Indoor Picnic
Curated indoor picnic setups with cushions, throws, grazing boards, and florals for a relaxed, romantic experience without leaving the comfort of your stay.
Woolworths Cake
A classic Woolworths cake with your personalised message. Available in Cape Town only.
Bento Cake
A small, beautifully crafted bento cake customised with your message and flavour preference. Requires 3–5 business days lead time. Cape Town only.
Cupcakes (6)
Six gourmet cupcakes customised with your message and flavour preference. Requires 3–5 business days lead time. Cape Town only.
Sparkling Grape Juice
A premium non-alcoholic sparkling grape juice — perfect for celebrations where not everyone drinks.
L'Avenir Pinotage
A rich, full-bodied South African Pinotage from the Stellenbosch estate. Pairs beautifully with a romantic evening in.
Le Bonheur Sauvignon Blanc
A crisp, elegant Sauvignon Blanc from one of the Cape's most celebrated estates.
Steenberg MCC / Graham Beck
South Africa's finest Méthode Cap Classique — a sophisticated sparkling wine for toasting special moments.
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Artisan Grazing Board
Artfully curated grazing boards with premium cheeses, cured meats, fresh fruits, and accompaniments — delivered to your property.
Convenience Meals
Ready-to-enjoy convenience meals delivered to your property — for when you want to relax without cooking.
Extras & Add-Ons
Enhance any package with drinks, flowers, chocolates, cakes, and more. Mix and match to create your perfect occasion.
- Please request add-ons at least 48 hours before check-in to ensure availability.
- Speciality cakes and cupcakes require 3–5 business days lead time and are available in Cape Town only.
- LED candle décor is subject to availability and valid for the day/night of setup only.
- Roses, flowers, and custom experiences are priced on request.
"Every detail is curated, every addition is intentional."
Frequently Asked
Ready to make it memorable?
Contact us with your booking reference and we'll take care of everything.